General Banking Complaint
Here, customers can file complaints about general banking services such as branch services, loans, deposits, lockers, and other services.
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Fraud Transaction Complaint
Customers can report fraudulent electronic transactions here, allowing the bank to take the necessary measures to block, hold, or file a fraud charge-back for the reported transaction.
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Online Transaction Complaint
Customers can file an online complaint for an unsuccessful electronic transaction (wrong UPI/IMPS Transfer) here, allowing the bank to take the necessary action to raise charge-backs to the recipient banks and merchants.
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